Book return policy

A 14-day return privilege is guaranteed for purchases by individuals and returned to the warehouse specified on the invoice/packing slip contained in your shipment.

Return information for customers:

  • Please enclose a copy of our invoice or packing list when you send your return so we can issue appropriate credit to your account to expedite return processing.
  • If you are a reseller (trade) customer, and need to know how to return book product to us, please refer to our bookseller page for additional information.
  • If you received a damaged/defective product from us, please contact customerservice@learnwithwaqas.com, since a physical return of the book will not be necessary. The Customer Service Team will ask that you provide specific details about the damaged/defective item before providing a replacement copy to you.
  • We are not responsible for product returned to our warehouse that does not belong to us.
  • If you have any other questions/concerns and would rather call your local Customer Service team, their phone numbers are available on our Contact Us page.
  • The Buyer shall only be entitled to return books. Return consignments shall not be accepted without the Publisher’s written consent. The Buyer shall bear all costs and the risk of the return consignment. The Publisher reserves the right to charge an appropriate processing fee for any return consignments.